Legal
Refund & Cancellation Policy
Last updated: 29 September 2026
Subscriptions
SalesPulse Desktop POS and Mobile POS are free. Only the SalesPulse Owner app is a paid subscription, billed monthly per shop (currently ₹349/month) through Razorpay after trial or complimentary access ends. You can cancel future renewals from the billing flow or by contacting us before the next charge.
Cancellation
- Cancel anytime to stop the next renewal.
- Access continues until the end of the paid period already charged.
- POS billing keeps working offline without a subscription; cloud sync and Owner app reports require an active subscription.
Refunds
Digital subscription fees are generally non-refundable once a billing period has started, except where required by law or if we fail to provide the service due to a fault on our side. Duplicate charges or verified payment errors will be refunded after review.
How to request
Email support@jeritechnologies.com with your Shop ID, registered phone, and payment reference. We aim to respond within 2 business days.